The repair shop here at Pioneer has been owned and operated by Jim Prior since the mid 1970s. Jim built and repaired instruments in the late 50s and early 60s before turning his hobby into a profession. He's an accomplished painter, and a wooden boat builder as well. This wealth of knowledge combined with a keen eye for traditional aesthetics has created a well-earned, nation-wide reputation for fine repair and restoration work.

We're able to offer expert warranty and set-up service on all makes sold here at the store, and since we don't send out any repairs, or use any apprentice workers, our customers are assured of top-notch work. Making sure your instrument plays to it's full potential, whether it's an inexpensive student model, or a rare pre-war Martin, is a big priority around here, and another reason why experienced players know and trust the folks at Pioneer.